Refund Policy
Last updated: 5/1/2026
Overview
At Coven & Craft, each item is made to order. Because of this, all sales are final.
We do not accept returns or offer refunds unless an item arrives defective or misprinted.
Defective or Misprinted Items
If your order arrives with a defect or printing issue, we’ll make it right.
To request a refund or replacement, please contact us within 7 days of receiving your order with:
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Your order number
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A brief description of the issue
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Clear photos showing the defect
Once reviewed, we’ll issue a replacement or refund if the item is confirmed to be defective.
Non-Returnable Situations
We do not offer refunds or exchanges for:
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Incorrect sizing
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Change of mind
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Minor variations in color, placement, or print
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Orders placed with incorrect shipping details
Please review product details and sizing carefully before purchasing.
Order Changes & Cancellations
Orders are processed quickly, so changes or cancellations cannot be guaranteed once an order is placed.
If you need help, reach out as soon as possible and we’ll do our best.
Refunds (If Approved)
If a refund is approved:
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It will be issued to your original payment method
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Processing times may vary depending on your provider
Shipping Issues
We are not responsible for:
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Carrier delays
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Lost or stolen packages
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Incorrect addresses entered at checkout
If something goes wrong in transit, we’re happy to help where we can.
Brand Disclaimer
Coven & Craft offers beer-inspired merchandise only.
We do not sell alcoholic beverages.
Contact
For any questions or issues, reach out at:
info@covenandcraftbrews.com